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Turboidpeakon

Privacy Policy

Your privacy matters to us. We believe in transparency about how we collect, use, and protect your personal information when you work with Turboidpeakon.

1 Information We Collect

When you engage with our integrated advertising campaign services, we collect information that helps us deliver effective marketing solutions. This includes details you share directly and some data we gather through our work together.

Direct Information: Contact details, business information, campaign preferences, and communication records from our meetings and project discussions.

Information Type Purpose Legal Basis
Business contact details Service delivery and communication Contract performance
Campaign performance data Analysis and optimization Legitimate business interest
Website usage information Service improvement Consent

We also collect technical information when you visit our website - things like your IP address, browser type, and how you navigate through our pages. This helps us understand what works well and what we can improve.

2 How We Use Your Information

Your information serves specific purposes in our business relationship. We don't use it for anything beyond what's necessary to deliver excellent advertising campaign management.

  • Creating and managing your advertising campaigns across different platforms
  • Analyzing campaign performance and providing detailed reports
  • Communicating about project progress, results, and recommendations
  • Improving our services based on what works best for clients
  • Meeting legal requirements under Taiwan's Personal Data Protection Act

We never sell your data. Your business information stays within our organization and trusted service providers who help us deliver your campaigns.

Sometimes we use anonymized data from multiple campaigns to understand industry trends. This helps us stay current with advertising best practices, but individual client information remains completely confidential.

3 Data Sharing and Third Parties

Running effective advertising campaigns requires working with advertising platforms and analytics tools. Here's exactly who has access to what information and why.

Advertising Platform Partners: Google Ads, Facebook Business, and other platforms receive the information needed to run your campaigns. They operate under their own privacy policies, which we review to ensure they meet professional standards.

Analytics and Reporting Tools: We use specialized software to track campaign performance and generate reports. These tools process campaign data but don't access your broader business information.

All third-party partners sign agreements requiring them to protect your information and use it only for the specific services they provide to us.

Legal Requirements: We may share information if required by Taiwan law enforcement or regulatory authorities, but only to the extent legally mandated.

4 Your Rights and Control

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your information. We've made it straightforward to exercise these rights.

  • Access: Request a copy of all personal information we hold about you
  • Correction: Update or correct any inaccurate information
  • Deletion: Ask us to delete your information (subject to legal retention requirements)
  • Processing limits: Request restrictions on how we use your data
  • Data portability: Receive your information in a format you can use elsewhere

To exercise any of these rights, simply email us at [email protected] or call +886223582065. We'll respond within 15 business days and walk you through the process.

You can also withdraw consent for any processing that relies on your permission. This won't affect the lawfulness of processing before you withdrew consent, but it may impact our ability to continue certain services.

5 Data Security and Protection

Protecting your business information is fundamental to our operations. We use multiple layers of security to safeguard data at every stage of our work together.

Technical Safeguards: Encrypted data transmission, secure server storage, regular security updates, and restricted access controls ensure your information stays protected from unauthorized access.

Organizational Measures: Our team receives regular privacy training, and we maintain strict internal policies about information handling. Only employees who need specific data to work on your campaigns can access it.

We conduct annual security assessments and update our protection measures based on current best practices in the advertising industry.

Incident Response: If a security incident affects your information, we'll notify you within 72 hours and explain what happened, what we're doing about it, and any steps you might need to take.

6 Data Retention and Deletion

We keep your information only as long as necessary for business and legal purposes. Different types of data have different retention periods based on their purpose and legal requirements.

  • Active campaign data: Retained throughout the campaign period plus 12 months for performance analysis
  • Financial records: Kept for 7 years as required by Taiwan tax regulations
  • Communication records: Maintained for 3 years to support ongoing client relationships
  • Website analytics: Aggregated data kept for 2 years; individual visitor data for 6 months

When retention periods expire, we securely delete information using industry-standard methods. You can also request earlier deletion of certain data types, though some information may need to be retained for legal compliance.

If you stop working with us, we'll delete non-essential data within 90 days while retaining only what's required for legal or legitimate business purposes.

7 International Data Transfers

Some advertising platforms and tools we use operate internationally, which means your information may be processed outside Taiwan. We ensure these transfers meet strict protection standards.

Transfer Safeguards: All international partners must demonstrate adequate data protection measures equivalent to Taiwan standards. We use contractual safeguards and work only with companies that have strong privacy track records.

Platform Partners: Major advertising platforms like Google and Facebook have robust international data protection frameworks. We verify their compliance with privacy regulations before using their services for client campaigns.

You have the right to know about any international transfers affecting your data. Contact us for specific details about where your information is processed and what protections are in place.

8 Changes to This Policy

We review this privacy policy annually and update it when our practices change or legal requirements evolve. Changes reflect our commitment to maintaining transparent privacy practices.

Notification Process: We'll notify existing clients of significant changes via email at least 30 days before they take effect. Minor clarifications or updates may be posted on our website with updated effective dates.

Your Response Options: If changes affect how we use your information in ways that require consent, we'll seek your permission before implementing them. You can always discontinue services if you disagree with policy changes.

We recommend reviewing this policy periodically to stay informed about how we protect your information. The current version is always available on our website.

Privacy Questions and Contact Information

We're here to answer questions about your privacy and help you understand how your information is handled. Don't hesitate to reach out if you need clarification or want to exercise your privacy rights.

Phone: +886223582065
Address: No. 138號, Zhongzheng Rd, Longtan District, Taoyuan City, Taiwan 325

This Privacy Policy is effective as of January 15, 2025

Last updated: January 2025